Identify important issues
Capture & prioritize issues directly from your users to deliver better software
Fix bugs faster
User driven issues
A central space for your team to work with users to gather, analyse & resolve errors or issues within your software. With issues users can report new issues or vote on existing issues affecting them the most. Help your teams collaborate with users and identify the most critical issues to resolve.
Collaborate to resolve
Improve team efficiency
Our collaborative issue tracking ensures your team is focused on the high priority issues voted for by your users rather than spending time on smaller issues. Enhance transparency by ensuring every member of your team can work together to help resolve issues affecting your users.
Public or Private
If our public, transparent approach to issue tracking is not for you, you can also configure issues to be completely private and only accessible to your team or a sub-set of your users. You have control over who can access issues within Plato via flexible permissions & role based security.
Issue Tracking Features
Notifications Keep users & teams engaged to resolve issues faster.
User Voting Identify demand & allow your users to vote for top issues.
#references Intelligent linking to other issues via hash references.
@mentions @mention product experts to keep issues moving.
Categories Group issues by product or project or anyway you wish
Tags & Labels Discover issues by following tags or labels of interest.
File Sharing Drag & drop files into issues to share supporting files.
Complete History A history of every change to issues & feedback.