Canned Replies / Templates

Would it be helpful to quickly add canned or standard replies to posts or questions within Plato? Would template support within articles or docs be helpful?


When posting or responding to entities within Plato (discussions, docs, articles, questions, ideas & issues) a new "Templates" menu and keyboard shortcut combination would be available. This menu would be controllable via permissions to allow specific users to add, edit & use canned replies or templates.

Use Case

  • Canned replies could be used for common questions or to acknowledge ideas or issues
  • Canned replies could be used as basic templates for articles & docs
  • Canned replies could be used as a template for announcement style posts

Please Vote

If this feature would be helpful for you, your team or business please up-vote this idea to ensure it's prioritised for a future release of Plato.

Please Comment

If you have your own ideas for how this feature should work we would love to hear. Please post your comments here and we'll happily discuss further. Use the "Login to Comment" or "Add Comment" button in the upper right to post your comments. We look forward to hearing from you.


Ryan Healey
Plato - All-in-one product support

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  • Posted 9/26/2019 11:55:39 AM
  • Edited 9/28/2019 4:00:53 PM
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