Plato Logo

Pricing from free? Yes, please!


Plato is free, open source software. We support Plato through optional hosting & paid support

Self Hosted

Free

For those wanting to host Plato on their own infrastructure for an unlimited period of time with no official product support

  1. Self hosted
  2. Full source code
  3. 170+ modules
  4. GNU General Public License
  5. Free Support

Free

Install from GitHub
Self Hosted

Business

For businesses hosting Plato on their own servers who require guaranteed priority technical support via email & phone.

  1. Self hosted
  2. Full source code + Builds
  3. 170+ modules
  4. GNU General Public License
  5. Business Support

$1,299

Buy Now
Self Hosted

Enterprise

For enterprises hosting Plato who require branding, personal training & guaranteed priority support via email & phone.

  1. Self hosted
  2. Full source code + Builds
  3. 170+ modules
  4. GNU General Public License
  5. Enterprise Support

$2,499

Buy Now

Hosted Options

We can monitor & manage your Plato site within Microsoft Azure


Fully Managed

Standard

For teams and businesses ready to make Plato the hub for their customer support and collaboration.

  1. Managed hosting within Azure
  2. 100K page views per month
  3. 10GB of storage
  4. Unlimited users & contributions
  5. Use your domain
  6. SSL
  7. Business Support

$100 / mo

Buy Now
Fully Managed

Business

For businesses needing all standard features plus branding, remote access and high availability.

  1. Managed hosting within Azure
  2. 500K page views per month
  3. 50GB of storage
  4. Professional Branding
  5. Remote Data Access
  6. Geo redundancy
  7. Enterprise Support

$300 / mo

Buy Now
Fully Managed

Enterprise

For enterprises needing all business features plus massive scale and high availability.

  1. Managed hosting within Azure
  2. 1M+ page views per month
  3. 100GB+ of storage
  4. Professional Branding
  5. Remote Data Access
  6. High Availability
  7. Enterprise Support

Contact

Contact Us

Security you can trust

Our hosted services are backed by ISO/IEC 27001 standards for security and reliability


SSL

All our hosting plans come standard with SSL ensuring secure connections.
Encryption

Your data is protected by enterprise class encryption both in transit and at rest.
Azure Hosted

All our customers are hosted within Microsoft operated data centers.
Open Source

Our code is open source and peer reviewed. We have nothing to hide.

Reliability you can trust

Our hosted services are backed by our 99.99% up-time guarantee


Monitoring

Monitored for availability 24/7 from 5 different geo-graphic regions.
Replication

Real-time data replication across 2 geo-graphically distinct data centers.
Redundancy

Multiple levels of redundancy guarantee a 99.99% hosted service up-time.
Backups

Automated back-ups are taken every 24 hours and stored encrypted off site.

A brand you can trust

Plato is developed and maintained by InstantASP.


24/7/365

All our hosted customers get a response within 24 hours (usually less) directly from our product developers.
18 Years

Established in 2001 we've been in business developing community & support software for over 18 years.
20,000 Customers

We strive to support those that support us. Over the years we've helped over 20,000 happy customers.
Proven Results

We've helped thousands of companies deliver simple user communities & customer support.
Plato Logo

Frequently Asked Questions

Questions not covered below? Get in touch


All our hosted services are built upon the Windows Azure platform and hosted in datacenters fully managed by Microsoft. Windows Azure runs in geographically dispersed datacenters that comply with key industry standards, such as ISO/IEC 27001:2005, for security and reliability. In addition to datacenter, network, and personnel security practices, InstantASP incorporates security practices at the application and platform layers to enhance security for our customers.
You can sign-up for all hosting plans via our web site securely using your credit card. All hosted services are automatically billed every 30 days in advance for the next month’s usage. You will be billed every 30 days from the date you sign-up until you cancel your hosted service.
No. We would rather keep you as a customer by offering great service and support. You can cancel your hosted account at any time. That said we cannot refund your monthly subscription so we would suggest you cancel towards the end of the current billed month. If you cancel your hosted service just after being billed I’m afraid we cannot refund this.
We commit to compliance with data protection and privacy laws generally applicable to IT service providers. If you are subject to industry or jurisdictional requirements, you will need to make your own assessment of your ability to comply. Customers in many industries and geographies have found they can use our hosted service in a manner that complies with applicable regulations, provided they utilize the services in a manner appropriate to their particular circumstances.
Yes. If you would like to pay annually please contact us. We can also offer a small discount if you choose to pay annually. We will contact you via email each year when your plan is due for renewal.
You should expect your page views & storage requirements to grow over time. If you exceed storage or page view limits you'll need to purchase additional storage and / or page views to match your growth. For an extra $50 USD per month you will get 100k additional page views and an additional 10gb of storage
To protect our mail servers against being blacklisted we limit the total number of emails you can send to 2000 emails per day or 60,000 emails per month. If you need to send more than 60,000 emails per month you can either use your own SMTP server from our hosted software or contact us for further pricing.
Our plans allow you to use your own company domain name to access your hosted version of our software. You will first need to register your preferred domain name with a domain name registration service (for example GoDaddy). Once you have your domain you can add a A record for your domain or sub-domain to point this to our hosted service. This process once set-up correctly will be completely transparent to you're end users.
Yes all plans offer SSL support by default. Once we know the domain name you would like to use we will provision & configure the SSL certificate to ensure your Plato traffic is protected by SSL. We will mange the certificate and ensure this is renewed as necessary.
We believe our customers should control their own information whether stored on their premises or in a cloud service. Accordingly, we will not disclose customer data to any third party (including law enforcement, other government entity or civil litigant) except as you direct or is required by law. Should a third party contact us with a demand for customer data, we will always redirect the third party to request this information directly from you.
All our hosted options are backed by our prompt first class support. You can post pulic or private questions or issues via our support site or email us directly and we'll strive to respond within 24 hours Mon-Fri. As a hosted customer you can also call us directly Mon-Fri 9am-9pm GMT. If your hosting Plato on your own servers and require official support please see our support options.

Questions? We would love to help

Contact Us